Digital Presales: Scaling Beyond Time & Headcount Constraints

Kevin O’Brien
Global Vice President at SAP,
Global Presales General Business & Virtual Experience

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As a global VP at SAP, my team is tasked with empowering our presales professionals across the globe to scale beyond just hiring new personnel. In this session, you’ll learn how we do it. We’ll cover:

– Expanding capacity and effectiveness with a structured Digital Platform
– Our Digital Presales success formula
– The digital customer journey
– An interactive digital presales experience
– KPIs

About the Presenter

For most of my career I’ve worked on customer facing digital transformation projects, but in the current role I lead SAP’s Global General Business Presales and Virtual Experience organization. In the general business Presales role I lead the global GTM strategy and execution. The Virtual Experience team I lead is responsible for designing and integrating leading edge technologies, such as rich media, to transform how SAP works with its customers.